Shipping & Delivery
We offer FREE EXPRESS SHIPPING within Australia for all online orders OVER $100 and a Flat Rate of $12 and Express Shipping of $15 for all orders under $100. JACKIE MACK DESIGNS reserves the right to end or change this offer at any time.
Online orders to Australia will be shipped from Sydney via Australia Post and are expected to arrive within 2-7 business days from dispatch.
Please note that we aim to ship orders within 24 hours of purchase except during ‘SALE’ events where it may take up to 48 hours.
Once payment has been made we will email you a tracking number for extra peace of mind.
To track you order click HERE and enter your tracking number. If you have not received an email from us with your tracking number, and you wish to track your order, please send us an email at firstname.lastname@example.org
We offer FREE INTERNATIONAL SHIPPING for the United States, Canada & New Zealand for online orders over $200. Other countries, international shipping rates apply. JACKIE MACK DESIGNS reserves the right to end or change this offer at any time.
JACKIE MACK DESIGNS delivers to most countries around the world.
From dispatch, orders could take between 10-30 business days depending on your location.
It is important to note that usually, the long wait relates to customs regulations at the destination country, where duties may apply. Payment of customs fees or duty charges is the responsibility of the customer.
We highly recommend our customers to check with your local customs office in regard to duty charges that may apply upon the arrival of your order.
IS YOUR COUNTRY NOT RECOGNISED BY OUR WEBSITE AT CHECKOUT?
If our website doesn’t allow shipping calculations to your country, this is because your country is not on our list of shipping destinations. The good news is that if you send us an email at email@example.com we can arrange this for you, as we want the entire world to have access to our designs.